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Blazzed
FREE SHIPPING ALL ITEMS - DUE TO HIGH VOLUME EXPECT 5-7 DAY DELAY IN SHIPPING
Frequently Asked Questions
wHAT DOES OUR LIFETIME WARRANTY COVER?
Our warranty covers the product to be free of manufacturer defects for the life of the machine, for the original owner. The lifetime warranty applies to the machine or main product, any included accessories have a 1 year warranty. The lifetime warranty excludes upholstery, paint scratches and normal wear and tear. All frames, pulleys, cables, bearings, guide rods and machine components are covered by the lifetime warranty. Upholstery is warrantied if it arrives damaged and is reported within 72 hours of receiving. Upholstery can be misused by resting weights on it, standing on it, sitting down with sharp objects in your pockets such as keys etc. This is why it is not common to warranty upholstery.
HOW DOES SHIPPING FOR HOME GYMS WORK?
Delivery Appointments
Home gyms are shipped in crates via LTL freight carriers. The carrier will call you to schedule an delivery appointment prior to arrival. You or someone you designate will need to be present on delivery day. You have 3 business days to accept delivery from the day the carrier calls to schedule an appointment. If you are not reachable or not able to accept delivery, the freight carrier may apply storage fees to your order. If you need assistance accommodating your schedule or timing your delivery, send us an email and we will do our best to help.
Curbside Delivery Only
All freight deliveries are curbside with lift gate service. Home gym crates are extremely heavy and are not easily moved up driveways with a pallet jack. If the driveway is flat, most drivers will happily help accommodate your requests to move the machine closer to your garage or sometimes inside your garage. Every situation is different and that decision is at the sole discretion of the delivery driver. Moving heavy equipment with heavy duty pallet jacks can damage floors. Requesting to move beyond the curb is at your own risk and is not recommended for premium driveways or epoxy floors. Once your machine is delivered, the best process is to open the crate and carry the pieces to where it will be assembled.
Refused Shipments
If an order is refused upon delivery. The customer will be responsible for all outbound and return shipping charges, handling fees and any applicable restocking fees.
Truck Size
Deliveries are typically made using large 40-60ft freight trucks. They cannot drive on gravel or or narrow private roads, in some cases the shipment may need to be dropped at the main road where you can transfer pieces to a vehicle to drive up to a private residence. Or sometimes picked up from your local freight terminal. If the carrier contacts you regarding difficulty delivering to your address or truck size, please notify us right away so we can assist.
Delivery Changes & Fees
Please notify us right away if you need to update your shipping address or shipping details. Once the order has left our warehouse, changing the delivery address or timeline may result in additional fees applied by the freight carrier. These fees will need to be paid before delivery and will be discussed with you prior to collection.
Delivery Damage
In the event of damage occurring during transit, we have your back completely. Please make sure to notate any damage on the shipping BOL that the shipper will have you sign. This is an important part of the claims process and we'll need it if internal damage is later found. After noting damage to the BOL, proceed with unpacking and inspecting your order. Most damage to exterior crates does not carry into the internal components as we package our machines very well. If interior damage is found, please send us a detailed email and our parts department will quickly assist with replacement parts. We'll handle the claim with the freight carrier on resolve it on our end.
DO YOU OFFER INSTALLATION?
We are partnered with a top rated nationwide equipment installer. Use the assembly link in the website shopping menu to get a quote or schedule an appointment.
ABOUT US
Blazzed Fitness is not your typical online fitness reseller. Our team is lead by a factory owner with 15 years experience building and designing equipment for major US brands, paired with a fitness store owner who has been working hands on with customers in stores for nearly 20 years. Together, we design equipment that meets the specific needs our customers look for. We address drawbacks commonly found on most models and integrate the latest technology and features to provide the best possible equipment at factory direct prices.
Our goal is to make our online store feel personal as if you were in a store getting professional advice directly from us. We don’t “sell” anything at our store. Our approach has always been education and giving personal recommendations when needed. If you have watched any of our home gym videos, you’ll see our raw and uncut approach. No gimmicks, no fluff, no big marketing budget that gets baked into your machine price. No 3rd party commissions. We build great equipment, and we educate on that equipment. If we did our job correctly, our equipment will be high up on your list. Not all equipment is suitable for all situations. If you need guidance picking out what would be ideal for your specific situation, shoot us an email- we'd be happy to help.
Quality is at the heart of everything we do. We use only the finest materials and advanced manufacturing techniques to produce equipment that is not only functional but also built to last. Our team of engineers and designers continually push the boundaries of innovation to introduce new products that set industry standards and help users achieve their fitness goals more efficiently. We are proud to serve as an Original Equipment Manufacturer (OEM) for several top-tier US commercial brands, delivering equipment that meets their stringent quality requirements.
The feedback has been incredible and its truly rewarding to see our honest and straight forward approach have success online. Thank you for all your support.
Blazzed Fitness Team
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